Your produce is picked by our staff of personal shoppers. They are regularly trained in a hands-on produce course to ensure the highest quality selection.

Yes, but only on a first time delivery so we can confirm you are who you say you are. Valid (non-expired, government issued) photo identification that matches the credit card used for the order confirming who you are is necessary. If you do need to reschedule a delivery, you must contact our Customer Care team at least two hours prior to the beginning of your scheduled delivery window in order to avoid any additional fees.

If orders are placed before 11:30 AM, same-day delivery is available. However, delivery slots are filled on a first-come-first-served basis, so at peak periods two-hour and/or same-day delivery may not be available.

Yes. With our one-hour delivery windows you can schedule a delivery at a time that suits you. We know you're busy, so we'll make sure you're not waiting around all day. You will receive an alert either by text or email when your order has been shopped and is ready for pickup or out for delivery.

Yes, however, at this time, orders cannot be edited online. You will need to contact our Customer Care team to make changes to your order. Changes must be made no later than two hours prior to the beginning of your scheduled delivery window. Please note that changing your delivery date may affect prices and promotions. Also, promotional codes can not be added to an already submitted order.

There is a $40 minimum purchase required for delivery.

The delivery fee is a range based on distance from Pepper's Foods $7-$15.

The prices quoted at the time of your online order are estimated prices only. The actual order value cannot be determined until the day of delivery because of variations in product weights (e.g. variable weight items such as produce), available prices between the date you submit your order and the date/time your order is filled and delivered, substitutions, taxes, bottle deposits and item availability.

At present, we do not have all the items in our store on the site. However, if you do not find something on the site that you know is in store you may add it to special requests and the end of checkout. The Search bar only provides items that are our top sellers. If you can't find your item in the search bar please use the categories to find an items.

We accept Visa, MasterCard and Pepper's Accounts.

Cash & personal cheques are currently not accepted.

Occasionally, we may run out of an item. We will attempt to call you if you have not checked "no substitutions" on the item. You always have the option of returning a substituted item for a full refund. If you are dissatisfied with an item after it is delivered, you can return it to the store yourself with the receipt or you may notify the store by phone or email, and we will pick it up and your credit card will receive a refund for the price charged for the item. Items must be returned within 48hrs of purchase date.

Yes! Many businesses use this service to stock their break rooms with beverages, fruit, energy bars and other snacks. Business customers also order party trays for working lunches and company events. Our business delivery fees are the same as residential delivery fees.

Yes, your personal information is handled in accordance with our Privacy Policy. All payment cards that remain on file for quick checkout are stored by our financial institution and not stored in any store systems. You also have the option not to store but you will have to re enter the card number for every order.

Not at this time, but our website is designed to work well on mobile-sized screens.

Upon delivery, you will be provided with a receipt. If your driver is no longer present, you can return the items directly to our store using the original receipt. Note that, depending on particular policy regarding the item returned and the date of purchase, we may only issue store credit in refund rather than issue a cash refund to your credit card. Also note that delivery times are not guaranteed and convenience fees and delivery fees are not refundable.

If your driver is no longer present, please contact our Customer Care team. To receive a refund for an issue with an order and/or delivery, You must contact us within 48 hours of your delivery.

Certain items, including, but not limited to baby formula, cannot be returned or refunded once you have accepted delivery.

We strive to make your shopping experience quick, convenient and simple. If at any time your expectations are not being met, please call our Customer Care team at Pepper's Foods and we'll do our best to make it right.

We offer local in-store pickup and/or delivery within our community. Unfortunately, we are unable to otherwise ship products.